Our Clients Trust Us in Their Most Critical Moments
“I honestly thought it was the most valuable three hours I’ve spent with anyone in a long time.”
Master Your Crisis Response: Expert Crisis Media & Communications Training
In a crisis, every word matters. A single misstep can escalate a situation, damage your reputation and erode stakeholder trust. Our bespoke Crisis Media Training and Crisis Communications Training programs will equip you and your team with the skills, confidence and strategies to manage the media effectively, control the narrative and protect your organisation’s most valuable asset—its reputation.
Get prepared. Build your crisis media interview skills.
“Helped transform how our clients get their message across”
“Benjamin Ball Associates have helped transform how our clients get their message across… resulting in better and more impactful media coverage. I would highly recommend them!”
Melissa Annetts, London Media PR
Why is Specialised Crisis Communication Training Essential?
Modern crises unfold in real time across 24/7 news cycles and social media. Traditional PR is not enough. You need proactive, practical and realistic training that prepares you for high-pressure scenarios.
Our Crisis Communication Training methodology is built on three core pillars:
- Messages & Strategy: Develop robust crisis communication plans and key messages.
- Practice & Realism: Intense, simulated media encounters with expert coaches and journalists.
- Performance & Confidence: Build skills to deliver your messages under pressure, with authority
Our Crisis Communications Media Training Programs
Core Crisis Media Training
Our flagship program is perfect for leadership teams, PR managers and spokespeople. Through realistic simulations, including hostile TV interviews and press conferences, you will learn to master your message and stay on track.
Advanced Crisis Management Coaching
Go beyond the basics with one-on-one crisis management coaching for C-suite executives and designated spokespeople. This intensive session focuses on high-level strategy, leadership communication during a crisis, and managing board-level expectations
Finance-Specific Crisis Media Training
Your industry faces unique scrutiny. Our specialised crisis management media training for financial professionals is delivered by coaches with direct industry experience. We work on scenarios like fraud, cyber crime, bad performance etc so that you are prepared for the specific challenges you may face.
Media Training for Crisis Management
This program helps you manage the intersection of media training and crisis management. Learn how to use the media effectively as a channel to communicate with your stakeholders and overcome pitfalls.
Why Choose Our Crisis Comms Training?
Work With Experts
Expert Coaches
Our trainers are former senior journalists and crisis communications experts who have managed real-world incidents.
Bespoke Content
Every program is customised based on your company’s specific risk profile and needs.
Realistic Scenarios
Our simulations use professional camera crews to create authentic pressure
Meet Your Media Trainers
A rare blend of journalism, PR and on-air experience
Paul Farrow
As a former journalist, stockbroker and partner in financial PR, Paul brings huge insight into the world of financial journalism.
Jane Renton
Jane brings her experience as a presenter of The Money Programme and as a senior staff writer for The Sunday Times and Observer.
Steve Jacobs
With over 25 years’ experience in corporate and financial public relations, Steve was a founding partner of FTI and was head of comms and IR at Breedon Group plc.
“No hesitation in recommending”
“We enjoy working with Benjamin Ball Associates to support our clients with coaching… We have no hesitation in recommending them.”
Amber Fennell, Partner, Consilium Strategic Communications
What You Will Learn
- Develop Messages: Craft clear, concise, and compassionate key messages
- Bridging Techniques: Control the interview and steer conversations back to your core points.
- Body Language & Delivery: Understand how non-verbal communication impacts your credibility.
- Handle Hostile Questions: Techniques for dealing with aggressive questioning without being defensive.
Who We Are – Your Partner of Choice
One of the leading media training companies in London
Specialists in business and financial media training
Trusted by leading businesses across Europe
Start your journey to mastering crisis comms now
Contact Louise Angus, client services director, to discuss how we can help you
+44 20 7018 0922
info@benjaminball.com
Frequently Asked Questions (FAQs)
Standard media training prepares you for positive, routine interviews. Crisis media training prepares you for high-stakes, negative, and hostile scenarios where your reputation is on the line.
We deliver training at your offices, our dedicated offices in London, or virtually via high-quality video platforms for remote teams.
Programs typically range from a couple of hours to a full-day, depending on your needs.
Absolutely. We train individuals and entire crisis management teams, ensuring a coordinated and effective response.