Workplace Communication Training – Improve Essential Skills

What is workplace communication training? How can workplace communication skills training help me? Can you get training to improve communication in the workplace? How can you get better communication skills at work?

Meet the Author: Benjamin Ball

Ben is the founder of Benjamin Ball Associates and leads the presentation coaching and pitch deck creation teams. Formerly a corporate financier in the City of London, for 20+ years he’s helped businesses win with better pitches and presentations, particularly investor pitches. He is a regular speaker and a guest lecturer at Columbia Business School and UCL London.  Follow Ben on LinkedIn or visit the contact page. 

What is Workplace Communication Training?

Workplace communication training helps you and your team improve how you interact with team members, clients, and stakeholders. It covers verbal, non-verbal communication, and written communication, so that your messages are clear, concise, and effective.

Strong workplace communication helps you reduce misunderstandings, improve collaboration, and foster a positive work environment. Most importantly, great communication skills will make you more productive and improve business efficiencies. 

Whereas, poor communication skills can lead to inefficiencies, missed deadlines, and workplace conflicts.  That means training essential for a better organisation.

Benefits of Workplace Communication Skills Training

Investing in communication training brings significant benefits for you and your team:

• Improve collaboration – Your team members work more effectively with clear communication.
• Increase productivity – Fewer misunderstandings mean less wasted time for everyone.
• Better leadership – If you communicate well, you can inspire and guide your team successfully.
• Stronger client relationships – Effective communication skills help you build trust and credibility. And it will increase pitch win rates.
• Conflict resolution – Good communication skills help you address and prevent workplace conflicts.
• Enhance emotional intelligence – Understanding how emotions impact communication leads to stronger workplace relationships for you and your colleagues.
• Better business communication – Makes sure that your messages are professional, clear, and aligned with company goals.

The courses that we run will be designed to help you achieve your corporate objectives.

Why Pick Benjamin Ball Associates for Your Communication Training

At Benjamin Ball Associates, we’ve been coaching business people to improve their business communication skills for over 15 years.  Our coaching is fast and effective.  We work with individuals and with companies, one-to-one and in groups.  Call us today to learn more.

“I honestly thought it was the most valuable 3 hours I’ve spent with anyone in a long time.”

Mick May, CEO, Blue Sky

Our most popular training courses include:

• Presentation Coaching
• Public Speaking Coaching
• Investor Pitch Support and Coaching

Trusted by some of the most successful companies globally

Speak to Louise on +44 20 7018 0922 or email info@benjaminball.com to transform your speeches, pitches and presentations.

Speak to an expert. Get a free consultation

Key Components of Workplace Communication Training Programs

What we have found over the years is that the best communication training courses are tailored for each organisation.  A well-rounded communication training program should help you:

• Improve written communication – Enhance your report writing skills, pitch writing skills and email writing skills for a more efficient workplace. Word choice plays a key role in effective messaging.
• Get better at presentations and public speaking – Help you deliver clear, concise presentations and increase confidence in delivering messages to groups.
• Improve all types of communication – Covering verbal, nonverbal, visual, and digital communication to give you a comprehensive skill set.
• Enhance active listening – Teach you to listen attentively and respond thoughtfully.
• Increase clarity and conciseness – Encourage you to communicate clearly and directly to avoid confusion.
• Polish non-verbal communication – Help you understand body language, tone, and facial expressions. Nonverbal cues can often reveal more than words.

The coaching that we run at Benjamin Ball Associates can help you with some or all of these areas.

How to Implement Communication Training in the Workplace

If you are thinking about creating a communication training programme for your team, then these are some things to consider:

• Assess current communication challenges – Identify common issues within your organisation.
• Set clear objectives – Define what you want the training to achieve.
• Choose the right training format – Options include workshops, online courses, coaching, or role-playing.
• Measure success – Use feedback and performance metrics to evaluate the impact.
• Encourage professional development – Support ongoing learning to strengthen your key communication skills.

Call us when you have a good idea about the improvements you want to make and we can discuss if we are the right partner for you.

Challenges in Workplace Communication Training

These are some of the challenges you might face.  Our tailored coaching is carefully designed to overcome all of these. 

• Resistance to change – You may find that some employees are hesitant to adapt new communication styles.
• Lack of engagement – Training must be engaging and relevant so that you and your team participate fully.
• One-size-fits-all approach – Different teams have unique communication needs, so a tailored approach is best for you.
• Sustaining improvements – Training should be ongoing rather than a one-time event.
• Addressing poor communication – Identifying and resolving bad habits that hinder your workplace interactions.

Get Tailored Workplace Communication Training from Benjamin Ball Associates

At Benjamin Ball Associates, we specialise in bespoke workplace communication training to help you and your team communicate with clarity and confidence. Our expert-led sessions help professionals at all levels enhance their speaking, writing, and interpersonal skills.

We tailor our training to your organisation’s specific needs, so that you get long-lasting improvements in workplace communication. Whether you need to refine key communication skills, improve non-verbal cues, or master business communication, we offer a great way to achieve your goals.

CASE STUDY – Improving Communication Skills at a Financial Regulator

For the last 10 years, we have been supporting this financial regulator with coaching and communication skills training for senior members of the management team

Their challenge was that they wanted to improve presenting & public speaking skills at all levels.. People were spending too much time creating PowerPoint and they drifted into a culture of Death By PowerPoint. As a result their external speeches failed to make the right impact.

We developed an intensive coaching and training programme. Having reviewed exactly what they wanted to achieve department by department, we developed bespoke training programmes to make sure each group got what they needed. These tailored programmes include public speaking coaching, speech writing, presentation training, storytelling workshops, delivered via small group coaching as well as 1:1 coaching for more senior executives.

The results we transformational.  The organisation reports that this was one of the most effective workplace communication skills programmes they have ever run. Post-session feedback was excellent, with an average rating of 4.9 out of 5.

As a result, they have expanded the programme to include more people and more departments. We are a retained supplier.

Typical feedback was:

    “This was the most practical and valuable coaching I have ever received at [….]. I wish I’d done this years ago.”

Best Practices for Effective Workplace Communication Training

When you put together your communication training programme, these are some things you may want to consider.

• Customise your training – Tailor content to suit your role and industry needs.
• Encourage real-life application – Use role-playing and real-world scenarios relevant to your job.
• Provide ongoing support – Reinforce learning with follow-up sessions that help you stay on track.
• Lead by example – Encourage your managers to model strong communication skills.
• Use feedback for improvement – Continuously refine training based on your team’s input.
• Share good news – Celebrate your progress and successes to reinforce positive communication habits.

Effective workplace communication training is an investment that helps you build stronger teams, become a better leader, and improve business outcomes. With the right approach, you can create a culture of clarity, confidence, and collaboration.

Learn More About Bespoke Workplace Communication Training

If you want to improve communication skills in your workplace, please get in touch.

Learn how we have helped other firms improve their workplace communication skills and how we can help you enhance these essential skills in your workplace.

Speak to Louise on +44 20 7018 0922 or email info@benjaminball.com to transform your speeches, pitches and presentations.

Speak to an expert. Get a free consultation

Why Choose Us:
Transform your pitches and presentations with tailored coaching

We can help you present brilliantly. Thousands of people have benefitted from our tailored in-house coaching and advice – and we can help you too.

“I honestly thought it was the most valuable 3 hours I’ve spent with anyone in a long time.”

Mick May, CEO, Blue Sky

For 15+ years we’ve been the trusted choice for leading businesses and executives throughout the UK, Europe and the Middle East. We’ll help you improve corporate presentations through presentation coaching, public speaking training and expert advice on pitching to investors.

Some recent clients

Unlock your full potential and take your presentations to the next level.

Speak to Louise on +44 20 7018 0922 or email info@benjaminball.com to transform your speeches, pitches and presentations.

Speak to an expert. Get a free consultation

Frequently Asked Questions About Workplace Communication Training

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